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Analyst/Senior Analyst, Crew Preferential Bidding System

Date: Dec 5, 2018

Location: Ft Worth, TX, US

Req ID: 25065

Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: None
Requisition ID: 25065 



Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.



About The Job


This job is a member of the Crew Scheduling team within the Integrated Operations Division. This position will be responsible for the production of trip construction and the awarding of flight schedules for all American Airlines pilots and Flight Attendants.


Specifically, you’ll do the following:

  • Ensures that the Preferential Bidding System (PBS) settings are within the guidelines of the contract, MOU and other governing authorities
  • Responsible for the publication of Pilot/Flight attendant schedules in accordance with Federal Aviation Regulations, Pilot/Flight Attendant Working Agreements and company policy
  • Maintains rapport with pilot and flight attendant groups by examining individual schedule complaints and providing justifications of the schedule awarded and system logic
  • Coordinates with a variety of departments to increase the efficiency of trip pairings, reduce crew costs and improve the operational reliability of crew pairings
  • Coordinates with Crew Manpower Planning to ensure that all operations needs are met with the award of flight schedules and daily crew member availability
  • Analyzes future schedules and provides feedback on how to improve schedules to increase crew member satisfaction and the efficiency of crew pairings
  • Collaborates with the vendor and Pilot/Flight Attendant unions to continuously develop, test and improve current logic for the bidding systems
  • Creates and modifies macros to validate new logic, analyzes crew member schedules and provides reports to union and business
  • Creates what-if scenarios to evaluate the impact of future business changes
  • Compiles, coordinates and posts monthly pilot and flight attendant bid packets




Required Qualifications

  • Bachelor's Degree in related field or equivalent experience or education
  • Experience and knowledge of Preferential Bidding System (PBS), including knowledge of processes, systems and terminology used in scheduling flight crews
  • Crew scheduling or Flight Operations experience
  • Ability to work under pressure, perform independently and work well with other members of the team
  • Demonstrated abstract reasoning and critical thinking skills, ability to effectively analyze detailed information, must enjoy solving complex puzzles
  • Must be computer literate, proficient in desktop computer skills and capable of learning new systems
  • Strong attention to detail, organization and time management skills
  • Self-starter must have a positive attitude and strong desire for success
  • Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines
  • Knowledge of Flight Crew Federal Aviation Regulation and Crew Working Agreement
  • Must be willing to work varied hours including weekends and holidays to meet all departmental, contractual and FAR requirements.


Additional Locations: None
Requisition ID: 25065 

Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

Job Segment: Systems Analyst, Flight Attendant, Technology, Aviation