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Associate Administrator, IT Infrastructure

Date: Dec 6, 2018

Location: Ft Worth, TX, US

Req ID: 23656

Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: None
Requisition ID: 23656 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This position will be a member of the Identity Management Team, within the Information Technology Division. This position will collaborate with other analysts and administrators to answer user support requests regarding IT Identity Management.


Specifically, you’ll do the following:

  • Works closely with internal customers, infrastructure teams, and peers to develop and deliver solutions
  • Supports production issues, troubleshoots, and manages monitoring and notification systems
  • Designs and develops workflows and configurations to meet support and project needs
  • Identifies and documents both user and system issues, and pursues automated solutions
  • Provide input into technical documents written by the project teams
  • Documents and explains design decisions and implementation plans
  • Creates training curricula and documentation
  • Trains users on applications and helps resolve application issues


Required Qualifications

  • Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 1 year experience in requirements analysis, design, and implementation of Oracle Identity products, including installation, troubleshooting, maintenance/upgrade strategies, and performance tuning.
  • 1 year J2EE development experience

Qualifications (Continued)


Preferred Qualifications

  • Airline Industry experience
  • Experience in requirements analysis, design and implementation of Oracle Identity products
  • Experience using JDeveloper IDE, Version control using Subversion
  • Experience in creating UDF forms, ADF framework, Java, and/or Javascript
  • Experience implementing SOA composites, custom workflows, and approval policies
  • Experience with Solaris OS
  • Experience with Oracle Directory Server (formerly SUN Directory Server) and Microsoft Active Directory
  • Working knowledge of CA SiteMinder, F5 load balancers, firewalls, proxies, LDAP, XML, SQL, JDBC, Web Services, Active Directory, WebSphere, SAML, and Oracle database
  • Familiarity with formal development life-cycle processes (design, development, testing, and deployment)
  • Ability to design and develop workflows and configurations to meet support and project needs
  • Ability to develop installation and configuration documentation using best practice guidelines and policies
  • Ability to troubleshoot Web Logic related issues
  • Experience working with agile development methodologies
  • Basic understanding and knowledge of PCI and SOX regulatory standards
  • Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups
  • Ability to influence through outstanding interpersonal skills, collaboration, customer service, and negotiation skills
  • Ability to work well within a team environment, as well as independently

Additional Locations: None
Requisition ID: 23656 

Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

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