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Business Analyst

Date: Mar 4, 2017

Location: Ft Worth, TX, US

Location: AA Headquarters 2 (DFW-HDQ2) 
Additional Locations: Ft Worth, TX
Requisition ID: 4344 

Job Description

The role of the Analyst SalesLink is to work as a liaison between the business units, technology teams and support teams to create documentation on specific business needs to be developed and implemented for our SalesLink application and/or related software which also includes QIK.  This position works side-by-side with the Product Owner, Subject Matter Experts and application users to understand the business requirements to be provided to IT and translate them into a working set of functional requirements.

 

Principal Duties and Responsibilities:

  • Coordinates requirements gathering
  • Coordinates demos to stakeholders (all levels of management)
  • Critically analyzes and evaluates information gathered from multiple sources to create documentation
  • Conducts requirement and test plan reviews and ensures requirements and test documentation is approved in accordance with audit standards
  • Understands how various issues affect each other and the outcome of projects
  • Understands expectations that were set with the business unit(s), recognizes when issues/events may affect delivery, and communicates effectively with   business unit(s) to identify needs and evaluate alternative solutions
  • Follows through with commitments and fosters mutual trust with all working groups
  • Ensures project team is kept well informed of project changes with open communication
  • Effectively applies the Agile methodology and enforces project standards      
  • Assists with production validation

Job Qualifications

  • Minimum 2 year experience with Agile methodology, business analysis, functional design and documentation preferred
  • Excellent verbal and written communication skills
  • Strong analytical with the ability to prioritize and execute multiple tasks
  • Ability to maintain confidentiality, work independently, and handle stress effectively despite short time constraints while displaying a can do attitude
  • Knowledge of software applications such as SalesLink, Sabre, Onenote, Excel, Word, PowerPoint, Rally and JIRA preferred
  • Knowledge of various Global Sales products along with Sales Support waivers and policies preferred
  • Ability to communicate with all levels of management
  • May require daily travel between HDQ and DFW reservations office
  • May require working occasional nights and/or weekends
  • Bachelor's Degree preferred

Additional Locations: Ft Worth, TX
Requisition ID: 4344 


Job Segment: Business Analyst, Testing, Sales Support, Finance, Technology, Sales

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