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IT Application Packager, IT Desktop Services

Date: Jan 30, 2019

Location: Ft Worth, TX, US

Req ID: 25042

Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: None
Requisition ID: 25042 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Information Technology Team within the Information Technology Division. The Senior Specialist collaborates across the IT organization with Project Managers, Desktop Managers, Technicians, Business Leadership, and Vendors, in order to ensure that technology assets and logistics needs are supported across the enterprise..


Specifically, you’ll do the following:


  • Design and Implementation experience with Microsoft System Center Suite.
  • Knowledge of Application virtualization solutions (App-V/Med-V).
  • Experience with automated deployment methodologies (ZTI/LTI).
  • Proficiency with scripting languages (e.g., VBScript, Powershell), packaging/deploying applications.
  • Experience with the Flexera Suite (e.g., InstallShield, Workflow Manager, Application Manager).
  • Experience with Microsoft compatibility took kit /BDD 2007/MDT 2008-2010.
  • Experience with MDOP.
  • Knowledge of HP Blade Servers.
  • Ability to diagnose and solve problems.
  • Effectively communicate.


Required Qualifications

  • Some College or 2 years’ experience as an application packager
  • 2 years of experience as an IT Application Packager
  • 2 years of experience in a technical, professional environment


Preferred Qualifications

  • Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • Airline industry experience, including business process and supporting technology
  • Research, design, deploy, and test Windows 7 & 10 operating system.
  • Research, design, deploy, and test Microsoft App-V (SoftGrid/App-V).
  • Research, design, deploy, and test Microsoft Med-V (Enterprise Desktop).
  • Research, design, deploy, and test System Center Suite (SCOM, DPM, and SCCM).
  • Design, implement, and support server virtualization using Hyper-V.
  • Design network printing, directory structures, rights, security, and software on file servers.
  • Responds to the needs and questions of users concerning their access of resources on the network.
  • Develops and adheres to network standards.
  • Provides planning and technical support for company installations.
  • Provide assistance to other support groups as necessary
  • Assists in the selection and recommendation of standardized equipment selection.
  • Stays abreast of new technologies as it applies to business needs.
  • Knowledge of VDI is a Plus.

Additional Locations: None
Requisition ID: 25042 

Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

Job Segment: Engineer, Computer Science, Information Systems, Developer, Virtualization, Engineering, Technology