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Marketing Analytics and Customer Relationship Management Intern

Date: Jan 11, 2019

Location: Ft Worth, TX, US

Req ID: 26320

Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: None
Requisition ID: 26320 

Job Description

Ready to tell the story of the world's largest airline? We're looking for a Marketing Intern to join our Global Marketing team.


The Undergraduate Intern position is a developmental assignment that provides interns with real-time work projects, leadership development opportunities, as well as an opportunity to learn about the company and the airline industry. Work projects involve assignments that are relevant to American's current business needs and opportunities. Interns are afforded travel privileges, enabling them to connect to the international and domestic destinations that American Airlines serves.


What you’ll do:


  • Support our ongoing efforts to track marketing performance through hands on ownership of key projects that tap into big data to measure business impact
  • Support our efforts to modernize our Customer Relationship Management program with hands on ownership of critical projects that drive our personalization/big data integration programs forward
  • Perform other duties as assigned, including presentation development.

Job Qualifications

What we’re looking for:

  • Current undergraduate students majoring in Marketing or a related field, with a focus/interest in marketing analytics/data integration/CRM
  • Strong project management skills with experience working effectively under deadline pressures and balancing the needs of multiple stakeholders
  • Strong organizational, interpersonal, oral and written communication skills
  • Ability to apply creative thinking to campaign concepts and to solving business problems
  • Experience managing the creative process with an internal and external agency
  • Ability to interact effectively with all levels of management
  • Proficient in Microsoft Office (Word, Excel and PowerPoint in particular) and Adobe Acrobat
  • Willingness to travel, as needed

Additional Locations: None
Requisition ID: 26320 

Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

Job Segment: Analytics, Data Analyst, Intern, Manager, Management, Marketing, Entry Level, Data