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Project Manager/Senior Project Manager, IT

Date: Jan 9, 2019

Location: Ft Worth, TX, US

Req ID: 25865

Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: None
Requisition ID: 25865 

Overview

Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

 

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 

 

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

 

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Information Technology Team, within the Information Technology Division. This job is within the Operations Research and Advanced Analytics (OR) department. Positioned within the Information Technology organization, the OR department functions as an internal consulting group providing quantitative analysis and decision support for business units throughout the airline.

 

Specifically, you'll do the following:

  • Manage/oversee all aspects of multiple simultaneous fast-paced assigned projects with distributed teams
  • Design and maintain project vision, project working standards and agreements
  • Develop project roadmap, release plan, resource allocation, funding request, communication plan, risks and issues management plan, test plan and defect management plan
  • Manage project scope, budget, project burn charts, presentations to IT/Business, daily standup, Agile ceremonies, backlog grooming and retrospective sessions
  • Implement Agile methodology using Rally and Planview tools
  • Facilitate project meetings (all Agile meetings – Discovery Sessions, Iteration 0, Iteration Planning, Demo & Retrospective, Daily Stand-up, Backlog Grooming); complete project tracking/analysis reports
  • Track, update and communicate project status in a proactive manner as it relates to project progress, budget/cost, resource utilization, change requests, issues, risks and risk mitigation plans
  • Interface with project stakeholders at all levels of management to ensure project priorities are aligned with business needs and expectations 
  • Ensure that appropriate project documentation and deliverables are clearly defined and delivered
  • Mentor and coach Agile teams to ensure their adoption and successful use of Agile@American practices
  • Act as a liaison between business units and 3rd party vendors
  • Use business analysis techniques for gathering and documenting complex requirements, scoping, interviewing, facilitation, system component design, testing and implementation

Qualifications

Required Qualifications

  • Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 3 years of progressive broad-based information systems and business experience
  • 3 years of experience managing and delivering mission-critical, high-availability large and small IT and/or Analytics development projects using structured project management and system development methodologies
  • Certified ScrumMaster or PMP (Project Management Professional) is a plus
  • Familiarity with Operations Research and Analytics concepts
  • Demonstrated experience in managing Operations Research and Analytics projects
  • Experience in a programming language, such as R, Python, Java, Visual Basic, or similar
  • Experience working with large data sets using a data-querying tool like SQL
  • Experience leading, coaching and mentoring teams while leveraging Agile methodologies, with strong focus on continuous improvement and developing self-organizing teams
  • Proficiency in Rally, Planview, VersionOne, or similar Agile life cycle management tools
  • Proficiency in Microsoft Project, Excel, PowerPoint and Word
  • Excellent leadership skills, team-focused with high energy and a positive attitude
  • Ability to think strategically and develop tactical methods to achieve objectives and goals
  • Ability to build and maintain effective relationships with team members, customers and external groups, as well as working in a collaborative environment with geographically dispersed resources
  • Broad experience in a variety of computing platforms, such as mainframe, client/server, web, cloud and social media

Qualifications (Continued)

Preferred Qualifications

  • Master’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline
  • 3+ years of experience in Agile methods and mindset as an approach to software development
  • 5+ years of progressive broad-based information systems and business experience
  • 5+ years of experience managing and delivering mission-critical, high-availability large and small IT development projects using structured project management and system development methodologies, such as Agile/Scrum
  • Strong analytical, estimating and problem solving skills
  • Airline Industry experience
  • Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups
  • Ability to influence through outstanding interpersonal skills, collaboration and negotiation skills
  • Ability to work well within a team environment, as well as independently

Additional Locations: None
Requisition ID: 25865 


Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

Job Segment: Project Manager, Engineer, Consulting, Mainframe, Cloud, Technology, Engineering