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Technical Lead, IT Applications

Date: Nov 27, 2019

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Location: DFW Headquarters Building 7 (DFW-SV07) 
Additional Locations: None
Requisition ID: 35162 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job
  • ​This job is a member of the Information Technology Team within the Information Technology Division.
  • American Airlines Customer Hub Team is seeking an Application Development Technical Lead focused on the Master Customer Data Management (MCDM) product. From creating and securing each customers data including identifying repeat customers, members of the MCDM Team deliver products to increase delight for our customers, making for a world-class travel experience every time.
  • Product Teams at American Airlines use Agile development practices, engage in Lean Product management, and deploy via CI/CD pipelines. The Application Development Technical Lead will provide technical and team leadership through coaching and mentorship.
  • By pair programming on a regular basis with all team members, you will ensure that knowledge is shared and developers are getting the right opportunities to grow their skills. By establishing a partnership with the team’s Product Owner, you will ensure that both technical and functional requirements are satisfied and that the best possible metrics are being provided back to the business for decision making.
  • This role is a 60% technical leadership and 40% development position meaning that the successful candidate will be responsible for delivering working, high-quality, production software in addition to their technical leadership responsibilities.
  • An ideal candidate will have a background with Java, Spring, and Test Driven Development (TDD) in addition to the leadership skills described above.
     
What you'll do

• Accountable for delivery including continuous improvement, practices and principles
• Helps facilitate Agile ceremonies in conjunction with appropriate team members including Iteration Planning Meetings, standups, retros and Design Thinking
• Identifies gaps in agile and technical practices and collaboratively seeks remedies for them
• Identifies purposeful ways to challenge the status quo and lead experiments on alternatives, seeking increased customer value or new learnings or both
• Guides team members in developing soft skills. Makes use of existing artifacts, such as pair programming. Works with the Delivery Manager to coach the whole squad or identify training opportunities. Mentors developers to increase their skills, including coaching future Squad Leaders. Proactively recommends growth paths for Squad Developers in conjunction with Delivery Manager
• Interviews and selects developers in conjunction with squad members; oversees the composition of the team
• Helps articulate and eliminate, with the delivery manager as needed, team blockers from the team's way
• Seeks to empower and support other Squads and Squad Leads and ensures that internally the focus remains on facilitating and collaborating and not in turning back to command & control
• Facilitates design and coding decisions by the Squad - in general, lets the team work on ideas and emerging design. Focuses on vetoing solutions that are known not to be a fit, when needed. Squad Lead is not an architect and not a micromanager of code. The best idea wins.
• Partners with the Product Owner (presenting Playback, keeping focus on business value, etc.)

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 5 years of experience delivering SDLC solutions using ITIL / Agile / XP, or similar methodologies

Preferred Qualifications- Education & Prior Job Experience

• Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• Experience leading and managing small to medium-sized development teams of between 10 and 25 developers
• Previous experience founding a technology startup from concept to MVP and subsequent releases
• Previous experience as a designer, product owner/manager, or business role (marketing, sales, finance, etc.)
• Production DevOps experience and the ability to build CI/CD (Jenkins) pipelines
• Experience in integration design and development skills using technologies such as IBM MQ and JMS
• Good knowledge of ESB and SOA, Web Services methodologies using RESTful or SOAP based API’s
• Experience writing production shell scripts in a Linux/Unix environment

All you'll need for success (Continued)

Skills, Licenses & Certifications

• Strong skills in more than one object oriented language, preferably including Java
• Strong skills with multiple web frameworks, preferably including Spring and/or Spring Boot
• Strong skills in SQL, JPA and ability to design relational databases
• Ability to function in a Linux/Unix environment using shell commands
• Ability to scrutinize applications and services to ensure they adhere to security standards
• Working experience building Internet scale distributed systems or high volume client/server systems
• Ability to work as part of a team, always keeping the team’s goal in mind
• Experience using source control management systems
• Exposure to using continuous integration/deployment environments
• Product experience with at least 4 of the following:
            o Test Driven Development (TDD)
            o Testing Pyramid
            o Agile methodologies like Extreme Programming, Kanban, or Scrum
            o Multi-threading and concurrency
            o Debugging, performance profiling and optimization
            o Object-oriented and service-oriented application development patterns
• Internally motivated, able to work proficiently both independently and in a team environment
• Strong communication skills with both internal team members and external business stakeholders
• Strong initiative to find creative ways to improve solutions, systems, and processes without getting bogged down in blockers or bottlenecks
• A strong willingness to learn and the ability to show vulnerability when you do not know something

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 35162 


Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

Job Segment: Engineer, Information Systems, Developer, Computer Science, Product Manager, Engineering, Technology, Operations

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