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Senior Business Analyst, Payroll Automation

Date: Jan 6, 2019

Location: Phoenix, AZ, US

Req ID: 20288

Location: Rio West E Bldg (PHX-RWE1) 
Additional Locations: None
Requisition ID: 20288 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Accounting Automation Team within the Finance Division. Responsible for working as a liaison between the business units, technology teams and support teams to create documentation on specific business needs to be developed and implemented for American Airlines’ payroll and related software applications which include SAP and Cyborg.


Specifically, you’ll do the following:

  • Coordinates requirement gathering
  • Analyzes and evaluates information gathered from multiple sources to create documentation, including but not limited to business requirements, process flows, traceability matrices, work estimates, test plans, test scripts and test results
  • Conducts requirement and test plan reviews and ensures requirements and test documentation is approved in accordance with audit standards
  • Develops and executes test scripts for new and existing functionality
  • Ensures issues are identified, tracked, reported on and resolved/escalated in a timely manner
  • Understands how various issues affect each other and the outcome of projects
  • Understands expectations that were set with client, recognizes when issues/events may affect delivery, and communicates effectively with clients to identify needs and evaluate alternative solutions
  • Follows through with commitments and fosters mutual trust with all working groups
  • Ensures project team is kept well informed of project changes with open communication
  • Applies Company methodology and enforces project standards


Required Qualifications

  • Bachelor’s degree in Finance, Accounting, or IT or equivalent experience/training
  • Payroll/payroll business process experience


Preferred Qualifications

  • 5 years finance or accounting experience
  • Experience with in-depth business systems analysis, functional design, documentation and process modeling
  • Knowledge of disbursement accounting business processes/procedures and end to end payroll process for highly complex system environments
  • Knowledge of Sarbanes-Oxley requirements
  • Ability to prioritize and execute multiple tasks
  • Strong analytical and project management skills
  • Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.; advanced spreadsheet and access database skills
  • Excellent planning and organization skills
  • Ability to maintain confidentiality, work independently, and handle stress effectively despite short time constraints while displaying a can do attitude
  • SAP Payroll experience

Additional Locations: None
Requisition ID: 20288 

Nearest Major Market: Phoenix

Job Segment: Payroll, Business Analyst, ERP, SAP, Finance, Technology