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Senior Business Analyst Payroll Systems

Date: Mar 10, 2017

Location: Phoenix, AZ, US

Additional Locations: None 

Job Description

The role of the  Payroll Applications Business Analyst is to work as a liaison between the  business units, technology teams and support teams to create documentation on specific business needs to be  developed and implemented for American Airlines’  payroll and related software applications which include SAP and Cyborg. This position works side-by-side with subject matter experts and users to understand the business requirements to be provided to IT who will translate them into a working set of functional requirements. In addition, the BA has input into project timelines, task development, and implementation  planning around business requirement and testing needs. The Business Analyst is also responsible for creating test plans, test scripts and performing user acceptance testing for the changes.

Job Description (Continued)


  • Coordinates requirement gathering

  • Critically analyzes and evaluates information gathered from multiple sources to create documentation, including but not  limited to business requirements, process flows, traceability matrices, work estimates, test plans, test scripts and test results

  • Conducts requirement and test plan reviews  and ensures requirements and test documentation is approved in accordance with audit standards

  • Develops and executes test scripts for new and existing functionality

  • Ensures issues are identified, tracked, reported on and resolved/escalated in a timely manner

  • Understands how various issues affect each other and the outcome of projects

  • Understands expectations that were set with client, recognizes when issues/events may affect delivery, and communicates effectively with clients to identify needs and evaluate alternative  solutions

  • Follows through with commitments and fosters mutual trust with all working groups

  • Ensure project team is kept well  informed of project changes with open  communication

  • Effectively applies Company methodology and enforces project standards

Job Qualifications

  • Undergraduate degree in Finance, Accounting, or IT

  • At least 5 years Finance or Accounting experience

  • Experience with in depth business systems analysis, functional design, documentation, and process modeling

  • Strong analytical and project management skills with the ability to prioritize and execute multiple tasks

  • Thorough knowledge of Disbursement Accounting business processes/ procedures and end to end payroll process for highly complex system environments.

  • Proficient with Microsoft Office software; advanced spreadsheet and access database skills

  • Excellent verbal and written communication skills

  • Experience with Sarbanes Oxley requirements

  • Excellent planning and organization skills

  • Ability to maintain confidentiality, work independently, and handle stress effectively despite short time constraints while displaying a can do attitude

Additional Locations: None 

Job Segment: Business Analyst, Systems Analyst, Payroll, ERP, Database, Finance, Technology

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