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Supervisor, Stores

Date: Feb 6, 2019

Location: Tulsa, OK, US

Req ID: 27007

Location: TUL Mtc & Engr Base (TUL-MNTC) 
Additional Locations: None
Requisition ID: 27007 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

​This job is a member of the Stores Team within the Integrated Operations Division. Responsible for supervisng a unionized workforce’s daily operation of Technical Operations Supply Chain operation of aircraft parts and tooling, to include, shipping, receiving, inventorying and movement of company materials. This also includes the supervision of all Stores personnel assigned to the operation.


Specifically, you’ll do the following:

  • Supervise and assigns job responsibilities to the Supervisors in one or more occupations
  • Coordinates with the Supply Manager to create and assign supervisor schedules
  • Manages all Administrative duties with in the Supply department
  • Interprets company policies to workers and enforces safety regulations
  • Resolves, analyzes, and assists with solving work problems
  • Meets with operations management to problem solve and improve department processes and procedures Initiates or suggests plans to motivate workers to achieve work goals
  • Recommends or initiates personnel actions such as promotions, transfers, discharges and disciplinary measures

About The Job (Continues)

  • Maintains time and attendance records as well as personnel files and performance records
  • Confers with other Supervisors and/or Managers to coordinate activities of individual apartments
  • Confers with workers’ representatives or resolve grievances
  • Helps to establish team performance objectives that will support the company’s, maintenance, and repair shop business objectives
  • Leads the accomplishment of these team objectives to help ensure the company’s success
  • Actively participates in regular coaching/development sessions of those you lead as well as self
  • Maintains audit compliance
  • Maintains warehouse and supply locations assigned; maintain an efficient and orderly workforce/operation
  • Leads regularly scheduled crew briefings to communicate to team members department
  • Policy and Procedural changes
  • Must be able to work all shifts, 24/7, including holidays
  • Some travel required
  • Must be willing to work extended hours based on operational needs


Required Qualifications

  • High School diploma or GED equivalency
  • Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
  • Thorough knowledge of Field Supply and Base Supply operations
  • Ability to handle multiple projects concurrently in a busy and hectic environment
  • Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • Ability to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Excellent interpersonal skills, including collaboration, problem solving, diplomacy, and team building
  • Excellent leadership skills
  • Ability to successfully coach and develop individuals
  • Ability to adapt and empathize with diverse audiences
  • Understanding of process improvement tools such as LEAN and Six Sigma, and ability to leverage these tools in analyzing and improving existing processes
  • Demonstrated responsibility of caring for the health and safety of self, as well as, the safety of others who may be affected by his/her acts or omissions
  • Previous experience with being sensitive to diversity and having worked in a way consistent with the principles of equal opportunities and anti-discriminatory practice

Qualifications (Continued)

Preferred Qualifications

  • Bachelor's degree in Business, Supply Chain, Finance, Logistics or equivalent experience/training
  • Previous supervisory experience
  • Extensive Supply Chain experience with American Airlines
  • Knowledge of applicable computer systems used by frontline members
  • Knowledge of how to find, read, and understand FAR’s and how best to apply them to the line supply organization
  • Ability to quickly grasp various Collective Bargaining Agreement language and interpret it then apply the language to various situations
  • Knowledge of shipping limitations or the ability to quickly find these limitations as outlined in the IATA and 49 CFR

Additional Locations: None
Requisition ID: 27007 

Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma

Job Segment: Manager, Lean Six Sigma, Supply, Logistics, Shipping and Receiving, Management, Operations