Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This role is part of the Media Network team and supports the execution, measurement, and optimization of advertising programs across American Airlines owned media channels. Partnering with teams across Partnerships, Analytics, Governance, and Enablement, you will help deliver innovative advertising solutions, drive operational excellence, and support the continued growth of the Media Network.

What you'll do

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Support the planning, activation, execution, and delivery of advertising campaigns across American Airlines owned media channels.
• Coordinate campaign requirements, timelines, deliverables, and stakeholder communications to ensure successful campaign launches and on-time execution.
• Partner with internal teams and external stakeholders to facilitate seamless campaign implementation and fulfillment of advertiser commitments.
• Monitor campaign performance and delivery metrics, proactively identifying optimization opportunities and operational improvements.
• Assist in campaign reporting, measurement, and performance analysis to provide actionable insights and recommendations.
• Support the development and maintenance of campaign operations processes, workflows, governance standards, and documentation.
• Collaborate with Analytics teams to validate campaign performance, measure outcomes, and support reporting requirements.
• Work with Partnerships and channel teams to ensure accurate execution of advertising placements and program commitments.
• Support testing and implementation of new advertising products, capabilities, channels, and partner solutions.
• Identify process improvement opportunities that enhance operational efficiency, scalability, and customer experience.
• Assist in managing campaign inventory, tracking deliverables, and maintaining operational records.
• Develop presentations, status updates, and business communications for stakeholders and leadership.
• Stay informed on advertising, media, technology, and industry trends to support innovation and continuous improvement.
• Support special projects and strategic initiatives that advance the growth and effectiveness of the Media Network.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Marketing, Advertising, Business, Communications, Analytics, or a related field, or equivalent training and experience
• 3 years of related experience in advertising operations, campaign management, digital media, marketing, project management, analytics, or a related field

Preferred Qualifications- Education & Prior Job Experience

• Experience supporting digital advertising campaigns across multiple media channels
• Experience working within media networks, retail media, travel media, digital marketing, advertising technology, or related industries
• Knowledge of campaign measurement, media performance reporting, and optimization practices
• Experience with advertising operations, trafficking, campaign delivery, or media activation processes
• Experience developing presentations and supporting executive-level communications
• Familiarity with marketing technology, advertising platforms, and customer engagement channels
• Experience supporting process improvement and operational scalability initiatives

Skills, Licenses & Certifications

• Strong analytical and problem-solving skills with the ability to interpret data and identify actionable insights
• Excellent project management and organizational skills with strong attention to detail
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong verbal, written, and presentation communication skills
• Ability to build effective partnerships and collaborate across cross-functional teams
• Knowledge of campaign operations, digital advertising, media planning, and campaign performance measurement
• Proficiency in Microsoft Excel, PowerPoint, and other business reporting tools
• Ability to identify process improvement opportunities and implement scalable solutions
• Strong business acumen and customer-focused mindset
• Ability to work independently while contributing effectively within a team environment
• Experience with data visualization, reporting, and performance tracking tools is a plus
• Demonstrated adaptability and willingness to support evolving business priorities and new media capabilities

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.