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Intern, Industrial Engineering

Intern, Industrial Engineering

Date:  Sep 6, 2022

Location: DFW Headquarters Building 8 (DFW-SV08)  
Additional Locations: None
Requisition ID: 62830 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Customer Experience team provides analytical and industrial engineering support to our airport locations across the world. Our goal is to maximize productivity and efficiency while providing optimal customer service.

What you'll do

  • Identify, analyze and recommend solutions to operational and process challenges within the airport environment and supporting departments 
  • Develop and maintain airport staffing models to analyze manpower requirements and provide accurate headcount forecasts
  • Perform time and motion studies and analyze results to make recommendations to change standards and processes
  • Evaluate the implications of strategic projects such as capital expenditures and process and technology changes
  • Complete ad-hoc projects and analyses as assigned

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Pursuing an undergraduate degree in Industrial Engineering
  • Highly proficient in use of Microsoft Office software, including Access, Excel, Word and PowerPoint
  • Strong leadership and organizational skills
  • Excellent quantitative and analytical skills with an aptitude for problem solving
  • Strong written and verbal communication skills, with ability to effectively interact with employees at all levels of the organization
  • Ability to work effectively, meet deadlines, and shift priorities appropriately in a fast-paced, dynamic work environment with great attention to detail
  • Able to work independently with minimal supervision
  • Experience with SQL and simulation software is a plus
  • Ability to relocate to the Dallas/Fort Worth, TX area for the summer and potentially travel up to 30%

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 62830 

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Industrial Engineer, Entry Level Engineer, Summer Internship, Engineer, Database, Engineering, Entry Level, Technology

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