Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is within the American Airlines Credit Union. It is responsible for guiding the strategic direction of enterprise technology solutions across American Airlines Credit Union. This role focuses on enterprise solution design, cross-platform alignment, and long-term technology strategy to ensure systems, platforms, and integrations support the organization’s growth, scalability, and business objectives. The role also evaluates business capabilities, research emerging technologies, and designs integrated solutions that align technology investments with the Credit Union’s strategic roadmap.

What you'll do

• Lead enterprise solution design and architecture discussions for complex initiatives and cross-platform technology implementations
• Interpret strategic business goals into scalable and integrated technology solutions
• Define integration strategies, data flows, and system interoperability approaches
• Establish and maintain enterprise solution design standards, governance practices, and best practices
• Ensure consistency, scalability, and alignment across all technology solutions
• Lead cross-functional collaboration across business, technology, and vendor stakeholders
• Evaluate existing systems and recommend consolidation, optimization, or modernization strategies
• Assess new technologies and vendor platforms for alignment with enterprise strategy
• Contribute to business case development, including strategic alignment and value realization
• Identify risks, dependencies and impacts associated with solution designs
• Facilitate solution design sessions and provide guidance to analysts and technical teams
• Present solution strategies, recommendations, and trade-offs to senior leadership
• Perform other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in information technology, computer science, information systems, related field, or equivalent experience
• Minimum 3 years of experience in enterprise analysis or solution design
• Experience working across multiple enterprise systems and technology platforms
• ECBA (Entry Certificate in Business Analysis) certification required within six (6) months of hire, with progression toward advanced certification (CCBA or CBAP) within the defined professional development timeframe

Preferred Qualifications- Education & Prior Job Experience

• Experience in financial services or credit union technology environments
• Experience designing enterprise solutions, integration strategies, or architecture frameworks
• Experience evaluating vendor ecosystems and technology platforms
• Familiarity with enterprise architecture practices or frameworks
• Certifications such as TOGAF, CBAP, CCBA, or similar enterprise analysis certifications

Skills, Licenses & Certifications

• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Strong solution design and systems thinking capabilities
• Ability to align business strategy with technology solutions
• Strong analytical, conceptual, and strategic thinking abilities
• Ability to guide cross-functional teams through complex solution discussions
• Strong communication and executive stakeholder engagement skills
• Understanding of data integration, system interoperability, and enterprise architecture concepts
• Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.