Airport Customer Service

Do you have what it takes to deliver an elevated customer service experience to our customers?

Ramp/Fleet Services

Our ramp and fleet service team members ensure baggage and cargo services run smoothly while maintaining proper movement of aircraft – on and off the gates.

Customer Service

Our customer service teams are a key voice of our company. As we work to restore American Airlines to the greatest airline in the world, it's your voice, ability to problem solve, develop relationships and take care of our customers that makes the difference. Our customer experience is a reflection of your experience as an employee. We're committed to making your experience great so you can do the same for our customers.

Here are a few jobs we hire for in Customer Service:

  • Customer/Passenger Assistance Representative
  • Customer/Passenger Service Agent
  • Customer Service Manager
  • Reservations Agent
 
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Home Based Reservations Representative
Home Based Reservations Representative Miami, FL, US Jan 15, 2022
Miami, FL, US Jan 15, 2022
Office Based Reservations Representative
Office Based Reservations Representative Raleigh, NC, US Jan 15, 2022
Raleigh, NC, US Jan 15, 2022
Office Based Reservations Representative
Office Based Reservations Representative Ft Worth, TX, US Jan 15, 2022
Ft Worth, TX, US Jan 15, 2022
Representative, Reservations Sales - Mexico MEX
Representative, Reservations Sales - Mexico MEX Mexico City, MEX, MX Jan 15, 2022
Mexico City, MEX, MX Jan 15, 2022
Instructor, Airport Operations - MCLA
Instructor, Airport Operations - MCLA Mexico City, CMX, MX Jan 15, 2022
Mexico City, CMX, MX Jan 15, 2022
Customer Service Manager, Baggage
Customer Service Manager, Baggage Charlotte, NC, US Jan 14, 2022
Charlotte, NC, US Jan 14, 2022
Agent, Reservations - United Kingdom LPL
Agent, Reservations - United Kingdom LPL Liverpool, LIV, GB Jan 12, 2022
Liverpool, LIV, GB Jan 12, 2022
Customer Service Manager, Airport Customer Operations Phoenix, AZ, US Jan 12, 2022
Customer Service Manager, Airport Workforce Management Miami, FL, US Jan 11, 2022
Customer Service Manager, Airport Customer Operations Washington, DC, US Jan 11, 2022
Office Based Reservations Representative
Office Based Reservations Representative Phoenix, AZ, US Jan 10, 2022
Phoenix, AZ, US Jan 10, 2022
Customer Service Manager, Airport Customer Experience Seattle, WA, US Jan 10, 2022
Agent, Customer Services - United Kingdom LHR
Agent, Customer Services - United Kingdom LHR London, HNS, GB Jan 10, 2022
London, HNS, GB Jan 10, 2022
Customer Assistance Representative
Customer Assistance Representative Miami, FL, US Jan 9, 2022
Miami, FL, US Jan 9, 2022
Customer Assistance Representative Part Time Miami, FL, US Jan 9, 2022
Customer Service Agent Part Time
Customer Service Agent Part Time Miami, FL, US Jan 9, 2022
Miami, FL, US Jan 9, 2022
Home Based Reservations Representative
Home Based Reservations Representative Tucson, AZ, US Jan 2, 2022
Tucson, AZ, US Jan 2, 2022
Home Based Reservations Representative
Home Based Reservations Representative Winston-Salem, NC, US Dec 26, 2021
Winston-Salem, NC, US Dec 26, 2021
Representative, Reservations Sales - Brazil
Representative, Reservations Sales - Brazil Sao Paulo, SP, BR Dec 22, 2021
Sao Paulo, SP, BR Dec 22, 2021
Representative, Reservations Sales - Mexico MTY
Representative, Reservations Sales - Mexico MTY Monterrey, NLE, MX Dec 20, 2021
Monterrey, NLE, MX Dec 20, 2021