Airport Customer Service

Do you have what it takes to deliver an elevated customer service experience to our customers?

Ramp/Fleet Services

Our ramp and fleet service team members ensure baggage and cargo services run smoothly while maintaining proper movement of aircraft – on and off the gates.

Customer Service

Our customer service teams are a key voice of our company. As we work to restore American Airlines to the greatest airline in the world, it's your voice, ability to problem solve, develop relationships and take care of our customers that makes the difference. Our customer experience is a reflection of your experience as an employee. We're committed to making your experience great so you can do the same for our customers.

Here are a few jobs we hire for in Customer Service:

  • Customer/Passenger Assistance Representative
  • Customer/Passenger Service Agent
  • Customer Service Manager
  • Reservations Agent
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Assistant, Cargo Sales - United Kingdom LHR
Assistant, Cargo Sales - United Kingdom LHR London, HNS, GB Sep 28, 2022
London, HNS, GB Sep 28, 2022
Representative, Reservations Sales - Mexico MTY
Representative, Reservations Sales - Mexico MTY Monterrey, NLE, MX Sep 27, 2022
Monterrey, NLE, MX Sep 27, 2022
Agent, Airport Operations - Mexico CUN
Agent, Airport Operations - Mexico CUN Cancun, ROO, MX Sep 27, 2022
Cancun, ROO, MX Sep 27, 2022
Customer Service Manager, Airport Customer Experience Hartford, CT, US Sep 26, 2022
Customer Service Manager, Airport Customer Experience Kansas City, MO, US Sep 26, 2022
Ramp Service Agent (RSA) - Canada YYZ
Ramp Service Agent (RSA) - Canada YYZ Toronto, ON, CA Sep 25, 2022
Toronto, ON, CA Sep 25, 2022
Customer Service Manager, Airport Customer Operations Los Angeles, CA, US Sep 24, 2022
Customer Service Manager, Airport Workforce Management
Customer Service Manager, Airport Workforce Management Philadelphia, PA, US Sep 23, 2022
Philadelphia, PA, US Sep 23, 2022
Customer Service Manager, Airport Customer Care Miami, FL, US Sep 22, 2022
Representative, Premium Guest Services - Mexico MEX
Representative, Premium Guest Services - Mexico MEX Mexico City, CMX, MX Sep 21, 2022
Mexico City, CMX, MX Sep 21, 2022
Customer Service Manager, Airport Customer Experience Administration Los Angeles, CA, US Sep 21, 2022
Agent, Reservations - United Kingdom LPL
Agent, Reservations - United Kingdom LPL Liverpool, LIV, GB Sep 17, 2022
Liverpool, LIV, GB Sep 17, 2022
Agent, Airport Operations - Mexico MTY
Agent, Airport Operations - Mexico MTY Monterrey, NLE, MX Sep 13, 2022
Monterrey, NLE, MX Sep 13, 2022
Representative, Reservations Sales - Peru LIM Lima, LIM, PE Aug 31, 2022
Representative, Reservations Sales - Mexico MEX
Representative, Reservations Sales - Mexico MEX Mexico City, MEX, MX Aug 31, 2022
Mexico City, MEX, MX Aug 31, 2022