Airport Customer Service

Do you have what it takes to deliver an elevated customer service experience to our customers?

Ramp/Fleet Services

Our ramp and fleet service team members ensure baggage and cargo services run smoothly while maintaining proper movement of aircraft – on and off the gates.

Customer Service

Our customer service teams are a key voice of our company. As we work to restore American Airlines to the greatest airline in the world, it's your voice, ability to problem solve, develop relationships and take care of our customers that makes the difference. Our customer experience is a reflection of your experience as an employee. We're committed to making your experience great so you can do the same for our customers.

Here are a few jobs we hire for in Customer Service:

  • Customer/Passenger Assistance Representative
  • Customer/Passenger Service Agent
  • Customer Service Manager
  • Reservations Agent
 
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Office Based Reservations Representative
Office Based Reservations Representative Raleigh, NC, US Jul 30, 2021
Raleigh, NC, US Jul 30, 2021
Office Based Reservations Representative
Office Based Reservations Representative Ft Worth, TX, US Jul 30, 2021
Ft Worth, TX, US Jul 30, 2021
Office Based Reservations Representative
Office Based Reservations Representative Phoenix, AZ, US Jul 30, 2021
Phoenix, AZ, US Jul 30, 2021
Customer Service Manager, Airport Customer Experience
Customer Service Manager, Airport Customer Experience San Francisco, CA, US Jul 30, 2021
San Francisco, CA, US Jul 30, 2021
Customer Service Manager, Airport Customer Experience
Customer Service Manager, Airport Customer Experience San Francisco, CA, US Jul 30, 2021
San Francisco, CA, US Jul 30, 2021
Customer Service Manager, Airport Customer Care Chicago, IL, US Jul 30, 2021
Fleet Service Agent Part Time
Fleet Service Agent Part Time Pittsburgh, PA, US Jul 29, 2021
Pittsburgh, PA, US Jul 29, 2021
Representative, Reservations Sales - Mexico MTY
Representative, Reservations Sales - Mexico MTY Monterrey, NLE, MX Jul 28, 2021
Monterrey, NLE, MX Jul 28, 2021
Customer Service Agent Part Time
Customer Service Agent Part Time Omaha, NE, US Jul 28, 2021
Omaha, NE, US Jul 28, 2021
Fleet Service Agent - Part Time
Fleet Service Agent - Part Time Las Vegas, NV, US Jul 28, 2021
Las Vegas, NV, US Jul 28, 2021
Customer Service Manager, Airport Customer Experience Boston, MA, US Jul 28, 2021
Customer Service Agent - Part Time
Customer Service Agent - Part Time San Antonio, TX, US Jul 27, 2021
San Antonio, TX, US Jul 27, 2021
Agent, Airport Operations - Mexico MEX
Agent, Airport Operations - Mexico MEX Mexico City, DIF, MX Jul 27, 2021
Mexico City, DIF, MX Jul 27, 2021
Customer Assistance Representative - Part Time
Customer Assistance Representative - Part Time New York City, NY, US Jul 27, 2021
New York City, NY, US Jul 27, 2021
Representative, Reservations Sales - Mexico MEX
Representative, Reservations Sales - Mexico MEX Mexico City, DIF, MX Jul 25, 2021
Mexico City, DIF, MX Jul 25, 2021