Airport Customer Service

Do you have what it takes to deliver an elevated customer service experience to our customers?

Ramp/Fleet Services

Our ramp and fleet service team members ensure baggage and cargo services run smoothly while maintaining proper movement of aircraft – on and off the gates.

Customer Service

Our customer service teams are a key voice of our company. As we work to restore American Airlines to the greatest airline in the world, it's your voice, ability to problem solve, develop relationships and take care of our customers that makes the difference. Our customer experience is a reflection of your experience as an employee. We're committed to making your experience great so you can do the same for our customers.

Here are a few jobs we hire for in Customer Service:

  • Customer/Passenger Assistance Representative
  • Customer/Passenger Service Agent
  • Customer Service Manager
  • Reservations Agent
 
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Customer Service Manager, Airport Customer Experience
Customer Service Manager, Airport Customer Experience Newark, NJ, US Feb 17, 2020
Newark, NJ, US Feb 17, 2020
Agent, Reservations (Hebrew Speaker) - United Kingdom LPL
Agent, Reservations (Hebrew Speaker) - United Kingdom LPL Liverpool, LIV, GB Feb 15, 2020
Liverpool, LIV, GB Feb 15, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time Seattle, WA, US Feb 14, 2020
Seattle, WA, US Feb 14, 2020
Customer Service Manager, Airport Customer Experience
Customer Service Manager, Airport Customer Experience Seattle, WA, US Feb 14, 2020
Seattle, WA, US Feb 14, 2020
Representative, Reservations Sales - Mexico MTY
Representative, Reservations Sales - Mexico MTY Monterrey, NLE, MX Feb 13, 2020
Monterrey, NLE, MX Feb 13, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time Portland, OR, US Feb 13, 2020
Portland, OR, US Feb 13, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time Raleigh, NC, US Feb 13, 2020
Raleigh, NC, US Feb 13, 2020
Customer Service Manager, Airport Workforce Administration
Customer Service Manager, Airport Workforce Administration Ft Worth, TX, US Feb 13, 2020
Ft Worth, TX, US Feb 13, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time Sacramento, CA, US Feb 12, 2020
Sacramento, CA, US Feb 12, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time Baltimore, MD, US Feb 11, 2020
Baltimore, MD, US Feb 11, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time Boston, MA, US Feb 4, 2020
Boston, MA, US Feb 4, 2020
Office Based Reservations Representative - Winston-Salem, NC (INT)
Office Based Reservations Representative - Winston-Salem, NC (INT) Winston-Salem, NC, US Jan 31, 2020
Winston-Salem, NC, US Jan 31, 2020
Office Based Reservations Representative - Phoenix, AZ (PHX)
Office Based Reservations Representative - Phoenix, AZ (PHX) Phoenix, AZ, US Jan 31, 2020
Phoenix, AZ, US Jan 31, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time Denver, CO, US Jan 23, 2020
Denver, CO, US Jan 23, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time Washington, DC, US Nov 26, 2019
Washington, DC, US Nov 26, 2019