Airport Customer Service

Do you have what it takes to deliver an elevated customer service experience to our customers?

Ramp/Fleet Services

Our ramp and fleet service team members ensure baggage and cargo services run smoothly while maintaining proper movement of aircraft – on and off the gates.

Customer Service

Our customer service teams are a key voice of our company. As we work to restore American Airlines to the greatest airline in the world, it's your voice, ability to problem solve, develop relationships and take care of our customers that makes the difference. Our customer experience is a reflection of your experience as an employee. We're committed to making your experience great so you can do the same for our customers.

Here are a few jobs we hire for in Customer Service:

  • Customer/Passenger Assistance Representative
  • Customer/Passenger Service Agent
  • Customer Service Manager
  • Reservations Agent
 
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Agent, Ticket Sales - Argentina Cordoba PT
Agent, Ticket Sales - Argentina Cordoba PT Buenos Aires, X, AR May 7, 2021
Buenos Aires, X, AR May 7, 2021
Customer Service Manager, Airport Customer Experience Seattle, WA, US May 7, 2021
Customer Service Manager, Airport Customer Care
Customer Service Manager, Airport Customer Care Philadelphia, PA, US May 6, 2021
Philadelphia, PA, US May 6, 2021
Analyst, Quality
Analyst, Quality Phoenix, AZ, US May 5, 2021
Phoenix, AZ, US May 5, 2021
Customer Service Manager, Airport Customer Experience Denver, CO, US May 4, 2021
Customer Service Manager, Airport Customer Care
Customer Service Manager, Airport Customer Care Charlotte, NC, US May 3, 2021
Charlotte, NC, US May 3, 2021
Representative, Reservations Sales - Mexico MTY
Representative, Reservations Sales - Mexico MTY Monterrey, NLE, MX May 2, 2021
Monterrey, NLE, MX May 2, 2021
Representative, Reservations Sales - Mexico MEX
Representative, Reservations Sales - Mexico MEX Mexico City, DIF, MX Apr 29, 2021
Mexico City, DIF, MX Apr 29, 2021
Office Based Reservations Representative
Office Based Reservations Representative Phoenix, AZ, US Apr 24, 2021
Phoenix, AZ, US Apr 24, 2021
Office Based Reservations Representative
Office Based Reservations Representative Raleigh, NC, US Apr 24, 2021
Raleigh, NC, US Apr 24, 2021
Office Based Reservations Representative
Office Based Reservations Representative Ft Worth, TX, US Apr 24, 2021
Ft Worth, TX, US Apr 24, 2021