Airport Customer Service

Do you have what it takes to deliver an elevated customer service experience to our customers?

Ramp/Fleet Services

Our ramp and fleet service team members ensure baggage and cargo services run smoothly while maintaining proper movement of aircraft – on and off the gates.

Customer Service

Our customer service teams are a key voice of our company. As we work to restore American Airlines to the greatest airline in the world, it's your voice, ability to problem solve, develop relationships and take care of our customers that makes the difference. Our customer experience is a reflection of your experience as an employee. We're committed to making your experience great so you can do the same for our customers.

Here are a few jobs we hire for in Customer Service:

  • Customer/Passenger Assistance Representative
  • Customer/Passenger Service Agent
  • Customer Service Manager
  • Reservations Agent
 
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Representative, Reservations Sales - Mexico MTY
Representative, Reservations Sales - Mexico MTY Monterrey, NLE, MX Oct 23, 2021
Monterrey, NLE, MX Oct 23, 2021
Agent, Airport Operations - Costa Rica LIR
Agent, Airport Operations - Costa Rica LIR Liberia, G, CR Oct 22, 2021
Liberia, G, CR Oct 22, 2021
Office Based Reservations Representative
Office Based Reservations Representative Phoenix, AZ, US Oct 21, 2021
Phoenix, AZ, US Oct 21, 2021
Representative, Reservations Sales - Brazil GRU
Representative, Reservations Sales - Brazil GRU Sao Paulo, SP, BR Oct 20, 2021
Sao Paulo, SP, BR Oct 20, 2021
Representative, Reservations Sales - Mexico MEX
Representative, Reservations Sales - Mexico MEX Mexico City, DIF, MX Oct 20, 2021
Mexico City, DIF, MX Oct 20, 2021
Office Based Reservations Representative
Office Based Reservations Representative Ft Worth, TX, US Oct 20, 2021
Ft Worth, TX, US Oct 20, 2021
Customer Service Manager, Airport Workforce Management Miami, FL, US Oct 20, 2021
Customer Service Manager, Cargo Services
Customer Service Manager, Cargo Services New York City, NY, US Oct 20, 2021
New York City, NY, US Oct 20, 2021
Customer Care Manager, Global Reservations
Customer Care Manager, Global Reservations Durham, NC, US Oct 20, 2021
Durham, NC, US Oct 20, 2021
Office Based Reservations Representative
Office Based Reservations Representative Raleigh, NC, US Oct 19, 2021
Raleigh, NC, US Oct 19, 2021
Part-time Agent, Airport Operations - Honduras TGU
Part-time Agent, Airport Operations - Honduras TGU Tegucigalpa, FM, HN Oct 19, 2021
Tegucigalpa, FM, HN Oct 19, 2021
Customer Service Agent
Customer Service Agent Phoenix, AZ, US Oct 15, 2021
Phoenix, AZ, US Oct 15, 2021
Customer Service Agent Part Time
Customer Service Agent Part Time Phoenix, AZ, US Oct 15, 2021
Phoenix, AZ, US Oct 15, 2021
Fleet Service Agent Part Time
Fleet Service Agent Part Time Phoenix, AZ, US Oct 15, 2021
Phoenix, AZ, US Oct 15, 2021
Agent, Reservations - United Kingdom LPL
Agent, Reservations - United Kingdom LPL Liverpool, LIV, GB Oct 14, 2021
Liverpool, LIV, GB Oct 14, 2021
Agent, Airport Operations - Mexico PVR
Agent, Airport Operations - Mexico PVR Puerto Vallarta, JAL, MX Oct 11, 2021
Puerto Vallarta, JAL, MX Oct 11, 2021
Home Based Reservations Representative
Home Based Reservations Representative Miami, FL, US Oct 1, 2021
Miami, FL, US Oct 1, 2021