Airport Customer Service

Do you have what it takes to deliver an elevated customer service experience to our customers?

Ramp/Fleet Services

Our ramp and fleet service team members ensure baggage and cargo services run smoothly while maintaining proper movement of aircraft – on and off the gates.

Customer Service

Our customer service teams are a key voice of our company. As we work to restore American Airlines to the greatest airline in the world, it's your voice, ability to problem solve, develop relationships and take care of our customers that makes the difference. Our customer experience is a reflection of your experience as an employee. We're committed to making your experience great so you can do the same for our customers.

Here are a few jobs we hire for in Customer Service:

  • Customer/Passenger Assistance Representative
  • Customer/Passenger Service Agent
  • Customer Service Manager
  • Reservations Agent
 
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Agent, Airport Operations - Guatemala GUA
Agent, Airport Operations - Guatemala GUA Guatemala City, GU, GT Jan 18, 2020
Guatemala City, GU, GT Jan 18, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time Denver, CO, US Jan 17, 2020
Denver, CO, US Jan 17, 2020
Agent, Reservations (Hebrew Speaker) - United Kingdom LPL
Agent, Reservations (Hebrew Speaker) - United Kingdom LPL Liverpool, LIV, GB Jan 17, 2020
Liverpool, LIV, GB Jan 17, 2020
Agent, Airport Operations PT - Mexico SJD
Agent, Airport Operations PT - Mexico SJD Los Cabos, BCS, MX Jan 17, 2020
Los Cabos, BCS, MX Jan 17, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time Orlando, FL, US Jan 17, 2020
Orlando, FL, US Jan 17, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time San Jose, CA, US Jan 16, 2020
San Jose, CA, US Jan 16, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time San Diego, CA, US Jan 16, 2020
San Diego, CA, US Jan 16, 2020
Customer Service Manager, Airport Customer Operations
Customer Service Manager, Airport Customer Operations Charlotte, NC, US Jan 16, 2020
Charlotte, NC, US Jan 16, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time Seattle, WA, US Jan 16, 2020
Seattle, WA, US Jan 16, 2020
Representative, Reservations Sales - Mexico MTY
Representative, Reservations Sales - Mexico MTY Monterrey, NLE, MX Jan 15, 2020
Monterrey, NLE, MX Jan 15, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time Seattle, WA, US Jan 14, 2020
Seattle, WA, US Jan 14, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time San Francisco, CA, US Jan 10, 2020
San Francisco, CA, US Jan 10, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time Hartford, CT, US Jan 9, 2020
Hartford, CT, US Jan 9, 2020
Fleet Service Agent Part Time
Fleet Service Agent Part Time Hartford, CT, US Jan 9, 2020
Hartford, CT, US Jan 9, 2020
Office Based Reservations Representative - Winston-Salem, NC (INT)
Office Based Reservations Representative - Winston-Salem, NC (INT) Winston-Salem, NC, US Jan 2, 2020
Winston-Salem, NC, US Jan 2, 2020
Office Based Reservations Representative - Phoenix, AZ (PHX)
Office Based Reservations Representative - Phoenix, AZ (PHX) Phoenix, AZ, US Jan 2, 2020
Phoenix, AZ, US Jan 2, 2020
Customer Service Manager, Centralized Airport Manning
Customer Service Manager, Centralized Airport Manning Washington, DC, US Dec 24, 2019
Washington, DC, US Dec 24, 2019