Analyst, Crew Schedule Production
Analyst, Crew Schedule Production
Posting Start Date:  5/6/25

Location: DFW Headquarters Building 8 (DFW-SV08) 
Cities: Dallas - TX
Requisition ID: 78903 

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • The role is a part of the Crew Schedule Planning team within our Integrated Operations Strategic Planning group.  The Analyst position must meet many contractual deadlines which includes some holiday and weekend work.
  • This position works closely with the Preferential Bidding System (PBS) Team and F/A Planning. Responsibilities including, but not limited to, base transfers (flight attendants), system crew shuffle for both Pilot/FA along with crew member attrition.  This position works closely with crew members and changes to their monthly schedule that apply within the guidelines of the CBA contract, MOU and other governing authorities.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

  • Responsible for managing monthly and annual crew member seniority shuffle for pilots and flight attendants.   
  • Manages monthly flight attendant transfers and mutual transfers due to attrition and change in the flight schedule.
  • Provides customer service and support via phone and email to Management regard to transfer and seniority shuffle questions.
  • Acts as primary company representative for building new hire flight attendants FOS shells and mid-month new hire schedules.
  • Analyzes and interprets CBA requirements and its application for transfers and new hire flight attendant information.  
  • Adhoc projects as required.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • 3 years of relevant experience
  • Bachelor’s degree in related field

 

Preferred Qualifications - Education & Prior Job Experience

  • Familiarity with crew resources – prefer knowledge of the processes, systems and terminology used in scheduling flight crews
  • Excellent interpersonal skills; able to communicate to all levels of management confidently and effectively and internal/external customers

 

Skills, Licenses & Certifications

  • Ability to work effectively, meet deadlines and shift priorities appropriately in a fast-paced, dynamic work environment
  • Effective organization and planning skills 
  • Knowledge of PBS, including knowledge of processes, systems, and terminology used in scheduling flight crews.
  • Ability to work with minimal supervision and to concisely present work
  • Strong aptitude for problem solving
  • Effective organization and planning skills
  • Working knowledge of software applications (Microsoft suite: Excel, Word, PowerPoint, etc.)

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities: Dallas - TX
Requisition ID: 78903