Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This role is responsible for delivering and overseeing operational and compliance‑driven training programs while providing subject‑matter expertise and support to regional station operations. The role ensures training effectiveness, regulatory compliance, and consistent execution of safety, operational, and company standards through collaboration, oversight, and hands‑on operational support.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

•    Deliver American Airlines mandated initial, recurrent, and operational training programs in-person across the region and virtually
•    Supervise and evaluate trainees, including performance assessment, coaching, and progressive counseling when needed
•    Ensure proper certification and training compliance documentation for course completion
•    Analyze training needs and design, develop, and maintain accurate and current curricula and materials
•    Perform training administration, compliance reporting, audit support, and timely expense reporting
•    Partner with Regional Manager and station leadership to resolve operational issues and support consistent execution
•    Provide operational support to stations, including on‑the‑job training, mentoring, and serving as first point of contact
•    Monitor station compliance with safety requirements, policies, regulations, and key operational controls, including cargo handling where applicable
•    Support regional operations through station reviews, special projects, operational communications, and cross‑departmental assistance
•    Support cargo and non‑cargo stations with COMAT and AOG handling and assist other departments and the COC as needed

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

•    Completion of secondary school or equivalent education level
•    5 years of experience in cargo air transportation
•    Fluently read, write, and speak English and Spanish
•    Ability to travel as needed

Preferred Qualifications- Education & Prior Job Experience

•    Prior experience with Icargo software
•    Experience delivering operational, safety, or compliance training in an aviation or regulated environment
•    Experience developing and maintaining training curricula and instructional materials

Skills, Licenses & Certifications

•    Ability to evaluate performance and provide coaching, in-person and virtually, and on‑the‑job training
•    Working knowledge of airline and cargo operations, safety standards, and regulatory requirements
•    Ability to interpret and apply company policies and operational procedures
•    Strong analytical and problem‑solving skills related to operational and compliance performance
•    Strong organizational skills with attention to documentation and compliance tracking
•    Effective communication and relationship‑building skills with station leadership and partners 

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

1.    Travel Perks: Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
2.    Health Benefits: You’ll have access to your health benefits to help you stay well. 
3.    Additional Benefits: Other great benefits include our Employee Assistance Program, discounts on hotels, cars, cruises and more.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.