Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This role is responsible for ensuring station compliance with all local, federal, and corporate regulations by conducting audits, managing documentation, and escalating issues as needed. Also serving as a liaison between station leadership and regulatory agencies to resolve discrepancies and maintain operational integrity.

What you'll do

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Monitor and ensure compliance with FAA, TSA, DOT, FDA, Transport Canada, and other regulatory mandates
• Investigate fines and irregularities from regulatory agencies and escalate when necessary
• Conduct station self-audits across operational and customer service areas
• Maintain detailed records and proactively report discrepancies to leadership
• Support stations during irregular operations and assist with ad hoc initiatives
• Ensure proper handling of dangerous goods and hazardous waste
• Oversee training, fueling, GSE, and facility maintenance compliance

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience 

• Completion of secondary school or equivalent education level
• 2+ years of experience in compliance regulations
• Valid provincial driver’s license as required by local authorities
• Ability to adjust hours/shifts to meet business requirements and workload demands with short notice
• Ability to travel as needed
• Fluently read, write, and speak English

Preferred Qualifications – Education & Prior Job Experience  

• Experience in a customer service role or related field
• Familiarity in Excel, Word, and PowerPoint
• Knowledge of SABRE or QIK
• Experience within the airline industry

Skills, Licenses, and Certifications

• Communicate effectively with internal teams and external regulatory agencies
• Organize and manage time efficiently across multiple priorities
• Adapt to changing conditions while working independently with minimal supervision
• Perform duties under pressure during high-volume or irregular operations
• Maintain regular and punctual attendance in accordance with operational needs

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health benefits to help you stay well. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.