Maintenance Control Technician

Maintenance Control Technician

Date:  Feb 3, 2024

Location: Integrated Operations Ctr (DFW-SV02)   
Additional Locations: None
Requisition ID: 69321 


This job will continue to be posted until at least 02-25-24. If interested, please apply prior to this date.


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • Maintenance Control Technician provides technical direction to the Aircraft Maintenance Organization.
  • Responsible for being a key reason why friends, family, and customers of American Airlines fly safely and on time. 
  • There are also opportunities for job growth and advancement, training, and working with many of the industry’s most talented aviation professionals.

What you'll do

The Maintenance Control Technician (MCT) provides the central point of contact to coordinate aircraft maintenance for all locations and supports the minute-to-minute operation of the fleet to which he is assigned. You will survey and analyze mechanical and operational performance of assigned fleet(s) or system(s). You will provide technical evaluation and recommendations for resolution of maintenance problems including but not limited to oversight and coordination; communication with employees and/or vendors both inside and outside the Company. 

The terms and conditions of this position are covered by the TWU/IAM - Collective Bargaining Agreement.

The work of a MCT includes but is not limited to:

  • Providing technical support for assigned personnel as required, strong troubleshooting skills a must.
  • Utilizes technical manuals; AMM, SRM, WDM etc. 
  • Administering the MEL/CDL/NEF/TAC process in accordance with the MOCPM.
  • Coordinating requirements for field trips to non-maintenance stations.  
  • Requesting and remotely directing work of contract maintenance personnel in non-maintenance station.
  • Updating delay information and DMR entries for non-maintenance.
  • Reviewing open non-routine maintenance items on assigned fleet(s) or system(s); assisting and researching and developing a plan to resolve chronic aircraft faults.
  • Monitoring system or engine performance/fault monitoring system and writing follow up items to ensure the effectiveness of corrective action to chronic faults.
  • Maintain a current list of aircraft status (ETR) and communicate ETR and MEL information to the appropriate IOC personnel.
  • Alerting the MOC Manager on Duty when problems arise that adversely affect systems operations. 
  • Reviewing previous mechanical interruptions and following up to ensure a positive final corrective action.
  • Maintaining and controlling all aspects of aircraft certifications and ensuring aircraft compliance.
  • Performing any other MOC duties as assigned.

All you'll need for success

Minimum and Preferred Qualifications:

  • High School diploma or GED
  • Ability to read, write, fluently speak, and understand the English language or language native to geographical location
  • Ability to troubleshoot using wiring diagrams and system schematics
  • Minimum 5 years Aviation Maintenance Technician experience on commercial or military aircraft
  • F.A.A. Airframe and Powerplant license
  • Knowledge of MEL, ETOPS; GPM
  • Ability to work rotating shifts and overtime: including nights, weekends, holidays, and days-off
  • Ability to travel for support of Out of Service aircraft
  • Report to work on a regular and timely basis
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
  • You will be required to successfully complete our drug screening process
  • Must be able to secure appropriate airport authority and/or US Customs security badges
  • Must be able to act professionally under stressful situations
  • Extensive Avionics and/or Maintenance Control Technician experience
  • Extensive Aircraft systems troubleshooting experience

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Job Level: 
Requisition ID: 69321 

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Technician, Technical Support, Aviation, Technology