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Manager, Operations Strategic Alignment

Manager, Operations Strategic Alignment

Date:  Aug 3, 2022

Location: DFW Headquarters Building 8 (DFW-SV08)   
Additional Locations: None
Requisition ID: 62068 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • As the Manager of the Operations Strategic Alignment team, you will have a critical role in collaborating with key stakeholders across Operations as well as partnering with customer experience, finance, and technology to bring alignment to our Operations’ priorities, support our technology strategy, and ensure we work together to achieve Operations’ key initiatives and goals.
  • The Manager will be responsible for directly and indirectly leading people and teams, coordinating on Operations’ portfolio of key efforts, providing guidance and support to reach agreement on key initiatives, identifying and framing issues and driving decisions across the organization.
  • The role is part of the Operations Strategic Alignment & Business Planning team within our Operations Planning and Performance group

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

  • Provide strategic thought leadership in support of the broader goals, identify decisions that need to be made and drive prioritization
  • Connect the vision with the tangible pieces that enable its fulfillment
  • Enable teams and leaders to connect the dots between the various initiatives with the larger plan
  • Be the link between business and IT teams across organizations to bring about consistency and synergies on technology in use and in development
  • Ensure clarity of business requirements from stakeholders to enable proper planning and design of new initiatives
  • Communicate horizontally and vertically to drive and recommend key outcomes to all levels of leadership
  • Uphold inclusive leadership values, develop, and care for the team, provide positive impact on culture at American Airlines and ensure a one team mentality

All you'll need for success

Minimum Job Requirements – Education and Experience

  • Bachelor’s degree in relevant field or equivalent experience/training
  • 5-7 years professional experience with at least three years finance, technology, operations or consulting experience
  • Proven success collaborating across a wide variety of cross functional teams and initiatives
  • Strong knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook

Preferred Job Requirements – Education and Experience

  • Indicate preferred education and experience requirements; not required to indicate # of years
  • List any special type of knowledge or experience that is not required to perform the job but would be a huge +

Skills, Licenses, and Certifications

  • Previous portfolio management experience with ability to lead, organize, and prioritize projects
  • Ability to translate between worlds of technology and business 
  • Collaborative approach with proven ability to work effectively as part of a team 
  • Effective decision-making based on a combination of data-driven analysis and strategic consideration
  • Strong interpersonal skills including leadership, collaboration, consensus-building, and cultural awareness
  • Ability to build strong consensus and achieve results though others
  • Effective communication and presentation skills, with an ability to reach all levels both verbally and in writing

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel Free to be yourself at American

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Additional Locations: None
Requisition ID: 62068 


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Operations Manager, Consulting, Manager, Operations, Technology, Management

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