Specialist/Senior Specialist, Talent & Performance Management
Specialist/Senior Specialist, Talent & Performance Management
Posting Start Date:  5/16/24

Location: DFW Headquarters Building 8 (DFW-SV08)   
Additional Locations: None
Requisition ID: 72092 

Job Description



Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!


Why you'll love this job


  • ​This job is a member of the Talent Management Team within the People/HR Division. 
  • This role will allow you to be an analytical thinker, strong collaborator/influencer, tactical problem solver and innovative forward thinker. You'll also be involved with initiatives that involve change management, strategic planning, project management, and team member development. 


What you'll do


  • Partner with diverse key players to implement talent and performance management programs that support evolving organizational requirements that enhance the effectiveness of leaders, teams and team members increasing organizational capacity and accelerating business as well as talent progress on strategic people initiatives 
  • Define customer needs, recommend solutions, develop project plans to achieve deliverables 
  • Apply analytical, strategic planning and innovative thinking to complex challenges resulting in high quality, high impact outcomes 
  • Drive talent and performance management processes through tools to track progress, helping leaders and key players attract, engage and retain talent 
  • Work collaboratively with diverse and cross functional teams, coordinating efforts with other team members and leaders in and outside the people division to create actionable deliverables and drive enterprise value 
  • Collaborate on design, delivery and continuous improvement of Talent and Performance Management initiatives that drive an engaged team member experience and development of leaders aligned to leadership attributes, company primary goals and business future needs 
  • Perform data analytics, leverage market trends and incorporate best practices, giving insight to actionable plans while maximizing efficiencies for internal customers 
  • Enable business and talent to achieve greater results by modeling leadership attributes  


All you'll need for success


Minimum Qualifications - Education & Prior Job Experience 

  • ​Bachelor's degree in Human Resources, Organizational Leadership, Psychology, Business or related field or experience/training 
  • 3+ years’ experience in project planning, talent & performance management, talent analytics, succession planning, competency modeling, leadership assessment and skill profiling 


Preferred Qualifications - Education & Prior Job Experience 

  • Experience and knowledge of talent and performance management principles, methodologies and tools 
  • Experience with large-scale organizational projects and change management
  • Experience in program management, process design, communications and continuous process improvement including applications such as: power-point, excel and tableau
  • Experience in executing and running talent analytics and KPI’s to evaluate the strength of talent and areas of opportunity
  • Experience in creating dashboards and presentations / visuals to showcase talent analytics while providing insights on next steps for leadership
  • Experience in partnering with HRBP’s and other key business stakeholders to deliver on joint goals 
  • Experience implementing / owning program strategy, end to end delivery and communicating results to leadership


All you'll need for success (continued)


Skills, Licenses & Certifications 

  • Strong propensity for action, results, and continuous improvement 
  • Ability to clearly articulate messages to a variety of audiences 
  • Ability to influence others and move toward a common vision or goal 
  • Problem solving and root cause identification skills 
  • Flexible and adaptable; able to work in ambiguous situations 
  • Highly organized with a natural inclination for planning, strategy, and tactical updates 
  • Acute business acumen with pragmatic insight to organizational issues and challenges 
  • Forward thinking; able to articulate and act in an integrated manner to deliver results


What you'll get


Feel free to take advantage of all that American Airlines has to offer: 


  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.


Feel free to be yourself at American


From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.


Additional Locations: None
Requisition ID: 72092