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Systems Analyst/Senior Systems Analyst, IT Applications

Date: Feb 10, 2019

Location: Dayton, OH, US

Req ID: 24367

Location: DAY PSA Corporate HDQ (DAY-PSAH) 
Additional Locations: None
Requisition ID: 24367 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Information Technology Team within the Information Technology Division. Responsible for interacting with business units, technology teams, and the development team in order to improve the products and services being delivered by the IT organization. The role focuses on determining operational objectives by analyzing business functions, gathering technical information, evaluating output requirements, and recommending controls.


Specifically, you’ll do the following:

  • Determine business requirements, translate them into user stories, and track them through the complete development and/or change life-cycle using Agile methodologies
  • Serve as conduit between developers, architects, and designers, and with internal business partners and/or vendor companies
  • Provide technical/functional assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet user requirements
  • Create process flows and business flows by collaborating with the development and business teams
  • Create system reference guides and system and process diagrams
  • Participate in iteration planning, story estimation, daily stand-up meetings, demos, and retrospectives, as a team member
  • Facilitate brainstorming sessions and advocates creativity, transparency, and honesty
  • Stay abreast of systems technology best practices and changing technologies to maintain domain expertise and make recommendations for enhancements or changes
  • Support team by assisting with functionality questions, testing, implementation, and other deployment and delivery functions, as assigned
  • Travel, as required


Required Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Engineering, Technology, or related field or equivalent experience/training
  • 3 years of relevant system development experience
  • 3 years of experience working in an Agile environment
  • Ability to plan strategically for current and future business environments, including future technology and business design changes to create flexible, scalable solution
  • Experience with application administration, systems support, or development
  • Experience managing user stories within an Agile software development process
  • Experience defining unstructured situations in terms of results and establishing a plan to reach them
  • Knowledge of systems flows, engineering documentation, tools, and architecture concepts
  • Knowledge of business systems and industry requirements, and full technical knowledge of systems analysis
  • Knowledge of automated testing, testable requirements, and continuous integration
  • Knowledge of relational databases, SQL, HTML, Java Script, and Python
  • Ability to work closely with developers and quality assurance teams to create domain models, sequence diagrams, use case diagrams, and operation contracts
  • Ability to adapt to unexpected events, new facts, and rapidly changing circumstances
  • Ability to thrive in a sense-of-urgency environment and leverage best practices
  • Proficiency in MS Office Suite, as well as MS Visio
  • Knowledge of technical documentation

Qualifications (Continued)

Preferred Qualifications

  • 5 years of relevant system development experience
  • 5 years of experience working in an Agile environment
  • Airline industry experience
  • Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups
  • Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills
  • Ability to work well within a team environment, as well as independently

Additional Locations: None
Requisition ID: 24367 

Nearest Major Market: Dayton
Nearest Secondary Market: Cincinnati

Job Segment: Systems Analyst, Engineer, Developer, Information Systems, Computer Science, Technology, Engineering