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Analyst, Operations Analysis and Reporting

Analyst, Operations Analysis and Reporting

Date:  Nov 13, 2021

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 50132 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • This position is within our Operations Strategic Planning & Performance department and focused on two key Corporate Strategic Objectives for our business: double down on operational excellence and passionately drive efficiencies.
  • The team leads a variety of aspects of Operational Strategy and Reporting efforts at American Airlines. It serves as a resource for analytical needs throughout the Operational division, partnering with Sr leaders, front line leaders, Operational business units to get to root cause analysis as quickly and effectively as possible.

What you'll do

  • Mine, model, analyze and evaluate operational data to identify root cause factors impacting operational reliability and on-time performance
  • Derive meaningful and actionable insights from data that to help improve the operation
  • Develop statistical predictive models on large-scale datasets using statistical modeling such as linear regression, logistic regression, decision trees and other machine learning, or data mining techniques
  • Build optimization and combinatorics models for optimal resource allocations
  • Perform advanced business analysis using SQL to develop prescriptive operational improvement plans
  • Build data visualization tools for root cause analysis
  • Automate and improve current programs, processes, reports and forecasts within the Operations Performance and Analytics organization
  • Develop presentations and present findings with recommendations to key stakeholders and senior management across the company
  • Work collaboratively with various teams across the company to develop innovative and insightful solutions to improve operational performance

All you'll need for success

Minimum Qualifications - Education & Prior Job Experience

  • Bachelor's Degree in Applied Statistics, Data Mining, Operations Research, Industrial Engineering, Applied Mathematics, Information Systems, Computer Science, Business Analytics or related quantitative field
  • 1 year of experience with SQL querying and/or reporting or equivalent coursework


Preferred Qualifications - Education & Prior Job Experience

  • Master’s degree in a quantitative discipline including Operation Research, Industrial Engineering, Mathematics, Information Systems, or Business Analytics


Skills, Licenses & Certifications

  • SQL proficiency
  • Knowledge/basic experience of data processing/manipulation languages such R and Python in large database environments
  • Highly proficient in use of Microsoft Office software, including Excel, Word, and PowerPoint
  • Experience with data visualization in Tableau, Power BI, Excel, Python, or others \
  • Excellent project management and organizational skills, with attention to detail and ability to manage multiple projects on an ongoing basis
  • Excellent quantitative and analytical skills with an aptitude for problem solving
  • Ability to work effectively, meet deadlines, and shift priorities appropriately in a fast paced, dynamic work environment with great attention to detail

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 50132 

Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

Job Segment: Operations Manager, Engineer, Information Systems, Computer Science, Database, Operations, Engineering, Technology

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