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Analyst/Senior Analyst, IT

Date: Jan 10, 2019

Location: Ft Worth, TX, US

Req ID: 24065

Location: AA Headquarters 2 (DFW-HDQ2) 
Additional Locations: None
Requisition ID: 24065 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Information Technology team, within the Information Technology Division. This position is responsible for expense management activities associated with the Telecom and Unified Communications departments.  These activities include provisioning, disconnections, financial tracking, billing issues, and analysis of Telecom services.


Specifically, you’ll do the following:

  • Assists in the creation and tracking of operating expenses, project budgets, forecasting, accruals, billing research, disputes, and cost reduction
  • Ensures the proper application of accounting and cost allocation policies
  • Supports needs of the Telecom team, such as ordering of new service, disconnecting service, and upgrading service, as well as maintenance of the Telecom and UC inventory
  • Assists with the resolution of telecom billing issues
  • Coordinates site surveys and telecom inventory audits
  • Partners with vendors regarding contracts, equipment, payment strategies, and dispute resolution
  • Partners with project managers and leaders to negotiate with vendors for lower delivery costs
  • Travels, as required


Required Qualifications

  • Bachelor’s degree in Business Administration, Finance, Economics, Statistics, Accounting or related financial discipline, or equivalent experience/training
  • 3 years of experience managing operating expenses, project budgets, and variance analysis


Preferred Qualifications

  • 5+ years of experience managing operating expenses, project budgets, and variance analysis
  • Experience with financial planning and analysis, forecasting techniques, and variance analysis
  • Experience with Telecom Expense Management Systems and associated billing details
  • Experience with ordering, tracking and receiving telecom services such as telephone lines, audio conference bridges, and telephone devices
  • Ability to perform mathematical calculations and auditing procedures
  • Ability to understand contracts and vendor proposals in order to accurately verify and audit a variety of financial records
  • Ability to assimilate large volumes of detailed information, and organize/present material in simple terms
  • Ability to adapt to unexpected events, new facts, and rapidly changing circumstances
  • Ability to thrive in a sense-of-urgency environment and leverage best practices
  • Ability to work well within a team environment, as well as independently with minimal supervision
  • Intermediate to advanced skill set in MS Office, specifically Excel
  • Ability to effectively communicate both verbally and written with all levels within the organization
  • Ability to effectively explain financial/accounting concepts and adjust messaging based on the audience
  • Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills
  • Ability to work well within a team environment, as well as independently

Additional Locations: None
Requisition ID: 24065 

Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

Job Segment: Telecom, Telecommunications, Technology