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Consultant/Senior Consultant, IT Operations Research and Advanced Analytics - Data Science

Date: Aug 6, 2019

Location: Ft Worth, TX, US

Req ID: 32052

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 32052 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

The Operations Research and Advanced Analytics Department at American Airlines currently has an opening for a Data Scientist. Positioned within the Information Technology organization, this department functions as an internal consulting group providing quantitative analysis and decision support for business units throughout the airline.

Airlines are awash with data about customers, flight networks, aircraft maintenance, and operations.  These data may seem disjoint but are all related to flying passengers safely from origin to destination. We are a growing data mining and machine learning group within our department. The group’s mandate is to find useful relationships between different data domains, with the goal of improving internal and external operations, revenue, and ultimately, the customer experience. As a data scientist, you will be responsible for data wrangling, building descriptive/predictive models, visualization, development of recommendations, and presenting the results to the business units.

We have a diverse group of consultants who are passionate about applying their advanced analytical skills to create a competitive advantage for American. Our goal is to attract and retain talented individuals to help us be the leaders of data driven solutions in the airline industry. Successful candidates will enjoy great employee benefits including flight privileges, profit sharing and the ability to participate in industry and academic conferences.


Required Qualifications

  • Advanced degree (MS or PhD) in a quantitative field including but not limited to statistics, computer science/data mining, operations research, or mathematics
  • Demonstrated aptitude for logical analysis, problem identification, and problem solving
  • Excellent interpersonal and communication skills to present analytics effectively to the leadership, team members and customers
  • Experience in computational programming such as R/Python/Scala
  • Experience using databases and writing complex queries involving various joins, aggregation functions, sub queries, update/alter tables and creating volatile tables
  • Deep understanding of statistical and machine learning techniques and experience in applying predictive analytics to real-world problems


Preferred Qualifications

  • 2+ years’ experience in a technical professional environment
  • Familiarity with deep learning, natural language processing, and other Text mining concepts
  • Experience with building and implementing recommender systems
  • Ability to view data from different angles to employ feature engineering techniques to better represent models
  • Familiarity with visualization software such as Tableau, Qlik or Zoomdata
  • Knowledge of using the big data environment/parallel processing to scale the models
  • Familiarity with the airline/travel industry

Additional Locations: None
Requisition ID: 32052 

Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

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