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Global Account Manager, Cargo Sales

Global Account Manager, Cargo Sales

Date:  Apr 5, 2021

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 41364 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • ​This job is a member of the Cargo Sales Team within the Customer Experience Division.
  • ​Responsible for developing and implementing strategic sales initiatives for a portfolio of Global Accounts in order to meet Cargo Sales revenue goals, departmental objectives and corporate marketing initiatives. This will involve coordinating the sales approach to, and relationships with, Global Accounts across and beyond the entire network.

What you'll do

  • Negotiates incentive deals with key customers
  • Negotiates customer pricing agreements which may be local or regional in scope
  • Works with the Cargo Operations team to provide strategic service delivery
  • Works closely with the field sales team to ensure consistent customer strategy
  • Prepares and develops customized customer reviews and performance presentations that reflect the strategy of Cargo Sales
  • Interfaces with and makes presentations to the senior management of large, multinational forwarders and the AA team
  • Represents AA at various Cargo Industry events
  • Develops strategies to improve performance for corporate and channel accounts
  • Works closely in cooperation with our Cargo interline and GSA teams
  • Must be willing to travel for business as needed

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • ​Bachelor's degree or equivalent experience/training

Preferred Qualifications- Education & Prior Job Experience

  • N/A

Skills, Licenses & Certifications

  • ​Ability to make independent decisions while working as part of a highly coordinated and interdependent team
  • Strong leadership skills
  • Ability to be inquisitive in nature, possess sound judgment, and extremely detail oriented
  • Ability to logically structure analyses of complex issues and develop creative solutions to business/automation/operational challenges
  • Strong organizational skills with the ability to design and implement strategies
  • Ability to see challenges and projects through to the end
  • Demonstrated success in managing commercial relationships
  • Decisive, self-motivated with data analysis abilities
  • Team player with outstanding interpersonal skills
  • Proficient in Microsoft Office Excel, Word and PowerPoint
  • Ability to work with a range of different departments
  • Capacity to execute multiple projects concurrently and be comfortable with a changing environment

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 41364 

Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

Job Segment: Sales Management, Account Manager, Field Sales, Manager, Sales, Management

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