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Senior Engineer, IT Quality Assurance

Date: Sep 30, 2019

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Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 31993 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Information Technology Team, within the Information Technology Division. 

The successful candidate will possess a deep knowledge in software testing methodologies, including the AGILE development framework and system development life cycle (SDLC).  This knowledge and experience will be used to design, write, and maintain test plans, scenarios, and scripts for various American Airline Operations Program integration application development efforts.  The engineer will also be responsible for performing functional testing, integration testing, non-functional testing,  and production support testing of these various applications using the plans, tools, and automated test scripts developed.  The engineer’s technical skills will also be utilized to create automated test scripts, and may require them to construct test tools and scripts to be used. As part of work product deliverables, the engineer will create test summary reports, clearly communicating to AA management and stakeholders, all testing results with analysis.  Finally, the engineer will participate in the prioritization of defects to be corrected using an understanding of the business requirements.


In addition, the successful applicant will perform successfully as both an individual contributor and a team player as part of the Product Support team. They will consult with business stakeholders at all levels to help determine planned process or product improvements with regard to testing needs and will recommend testing approaches to meet stated business objectives.  They may also need to develop project plans and track progress against them and present analysis to project and senior management.

About The Job (Continued)

Specifically, you’ll do the following:

  • Designs, writes, executes, and maintains automated test scripts
  • Performs the setup, upgrade, testing and administration of tools used by the testing team
  • Participates in the entire testing project lifecycle from requirements to test executions
  • Actively communicates testing status, including schedule, risks, issues, defects, and potential impact
  • Executes test cases and report all defects in defect management tool
  • Provides engineering support for testing approach design and tools on projects of peers
  • Troubleshoots issues by researching symptoms, analyzing impacts and implementing solutions
  • Creates test scenarios/cases and data based on requirements/user stories for non-GUI applications (i.e. Web Services)
  • Collaborates with Quality Assurance Analysts to plan, develop, and maintain automation regressions and performance test suites
  • Contributes to the entire software development life cycle from initial business requirements to deployment & production support

Required Qualifications

  • Demonstrated understanding of Quality Management, including testing techniques, methodologies, processes, tools, artifacts, and measurements
  • Thorough knowledge and experience applying automation techniques and tools (Selenium, Groovy or  UFT/LeanFT preferred)
  • Experience in automated test case suite maintenance, including creation of new tests, automated test scheduling, execution, and test logs analysis.
  • Experience with testing strategies for Functional, Performance, Regression, Negative Test,
  • Demonstrated knowledge of programming and scripting languages (OOP, XML, WSDL, Linux)
  • Experience in testing SOA (API web services), Event Streaming, Data Management, and Cloud environments
  • Experience with Software Development Life Cycle (SDLC) and Agile methodologies (TDD, BDD, Paired Programming)
  • Experience with Windows  7/10 and Linux environments
  • Exposure to MQ Series and WCS
  • Knowledge of relational and text-based databases, such as SQL7, Oracle, no-SQL, Mongo,
  • Proficient with Microsoft Office Tools
  • Solid judgment and analytical troubleshooting skills as well as strong follow-up, time management, and organizational skills
  • Ability to effectively adapt to rapidly changing environment
Qualifications (Continued)

Preferred Qualifications

  • Airline experience
  • DevOps Principles and Tools experience
  • Ability to effectively communicate both verbally and written with all levels within the organization
  • Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups
  • Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills
  • Ability to work well within a team environment, as well as independently

Additional Locations: None
Requisition ID: 31993 

Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

Job Segment: Quality Engineer, Senior Quality Engineer, Engineer, QA Engineer, Developer, Engineering, Technology

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