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Specialist (Senior), Sales - Leisure

Date: Nov 7, 2019

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Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: None
Requisition ID: 31858 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Sales Team within the Sales Division. ​This position will be responsible for the active development of leisure business opportunities with emphasis on wholesale and consolidator accounts to drive incremental revenue as a major player in the success of AA’s Global Sales strategy.


Specifically, you'll do the following:

  • Develops and expands the account base receiving specialty net programs within the leisure channel
  • Fosters and leverages relationships with important stakeholders
  • An effective candidate understands how to identify AA business opportunities in various important points of sale cities, making sure programs are in place to capture and deliver business for AA and our Joint Business partner
  • Collaborates with our AA International colleagues on marketplace trends and competitive intelligence, executes appropriate sales strategies and aligns with key interdepartmental stakeholders (such as Revenue Management) to gain AA’s fair share of Leisure revenue leading to route success and strong account performance
  • Uses specific Leisure performance reports and a broad range of programs within the Strategic Leisure purview to affect business performance
  • Maintains account profile information, sales initiatives and strategies in AA’s CRM tool, Sales Hub and uses planning tools such as account and call planners
  • Contributes valuable multicultural experience to the product and communications development within AA Marketing Communications, Onboard Products and Reservations to ensure we deliver the highest level of service to the customer
  • Ability to travel 50-60% of the time

Required Qualifications

  • ​Bachelor’s degree in relevant field or equivalent experience/training
  • 3 years successful B2B sales experience and/or industry experience
  • Knowledge of Leisure net programs
  • Knowledge of and execution of value-based selling competencies
  • Ability to demonstrate developed interpersonal as well as organizational skills
  • Ability to work in a team environment with the Strategic Leisure leadership and interdepartmental stakeholders


Preferred Qualifications

  • ​Skills in presenting

Additional Locations: None
Requisition ID: 31858 

Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

Job Segment: Marketing Communications, Communications, CRM, Revenue Management, Sales, Marketing, Technology, Finance

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