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Specialist/Senior Specialist, Sales-Groups

Specialist/Senior Specialist, Sales-Groups

Date:  Jan 11, 2021

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 40247 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • This job is a member of the Groups Sales Team within the Customer Division. 
  • Responsible for identifying opportunities to improve processes, lead analytical projects and create a reporting suite for the group sales team. 

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

  • Interacts periodically with Account Managers and customers to understand competitive landscape, identifies opportunities and effects change
  • Develops new reporting tools using Cognos, Tableau, Teradata SQL assistant and other internal airline databases to track performance
  • Collaborates with B2B Marketing, Corporate Communications, Revenue Management and Reservations to develop and align on Group Strategy
  • Creates and delivers training to corporate and agency account managers on Groups products
  • Interfaces with IT and other external partners to successfully implement the rollout of the Groups booking tool 
  • Works on quantitative and qualitative analysis for projects, development of recommendations, as well as written and/or oral presentations of those recommendations to senior management.
  • Collaborates with management to identify and clarify management objectives, and to identify, implement, and evaluate revenue growth programs

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor's degree or equivalent experience/training
  • 3 years related experience

Preferred Qualifications- Education & Prior Job Experience

  • Experience with SQL
  • Experience with Global Sales and Revenue Management data

Skills, Licenses & Certifications

  • Decisive and self-motivated with data analysis abilities
  • Team player with outstanding interpersonal skills is essential
  • An aptitude for simple and clear communication 
  • Knowledge of MS Excel, Word and PowerPoint
  • Capacity to execute multiple projects concurrently and be comfortable with a changing environment
  • Ability to thrive in a highly collaborative, fast-paced environment

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 40247 

Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

Job Segment: Business Intelligence, Data Warehouse, Corporate Communications, Database, Sales, Technology, Marketing

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