Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is within the American Airlines Credit Union.  The role is responsible for providing oversight and leading the teams responsible for deposit products and their related functions.  Manager will support the VP of Deposit Programs & Growth to drive results and achieve key objectives for deposit programs, membership initiatives and growth strategic efforts.

What you'll do

• Lead the execution of deposit product strategies with a strong emphasis on operational excellence and delivering exceptional member experiences
• Direct operational functions, manage key vendor relationships and provide departmental budget oversight for areas of responsibility  
• Contribute to the planning of deposit product development, delivery and marketing strategies
• Assist in monitoring and guiding membership growth efforts to ensure alignment with organizational objectives
• Work closely with leaders across the organization to successfully drive and implement project initiatives
• Ensure operations remain effective and efficient through periodic review of policies and procedures, accurate reporting, and proactive process improvements as needed
• Evaluate deposit product performance against key metrics to identify opportunities for enhancements and deliver actionable recommendations
• Cultivate a collaborative team environment providing support and continued staff development
• Perform other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
   

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High school diploma or GED
• Bachelor's degree or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions
• Demonstrated previous supervisory or leadership experience 

Preferred Qualifications- Education & Prior Job Experience

• Previous banking or Credit Union industry experience
• Previous project management and product ownership experience 
• Knowledge of deposit product operations and related requirements  

Skills, Licenses & Certifications

• Advanced skill level in Microsoft Office software (e.g., Word, Excel, PowerPoint) gained through either work experience or education and hands-on use of the software
• Ability to demonstrate strong organizational, critical thinking, writing, analytical and creative problem-solving skills
• Ability to proactively identify opportunities for improvement and effectively implement change
• Ability to demonstrate an understanding of the application of the core system, third party systems, related policies and procedures to departmental areas
• Ability to demonstrate excellent oral and written communication skills and exercise effective interpersonal skills with the ability to communicate with all levels of staff and management
• Ability to demonstrate excellent people management and employee engagement skills, including leading, developing, coaching and motivating staff
• Ability to supervise multiple team members and foster a positive and engaging teamwork environment 
• Ability to demonstrate strong time management skills, with the ability to manage multiple projects and tasks that may involve competing priorities
• Ability to maintain satisfactory performance and attendance
• Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.