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Analyst, Sales Agency Programs

Date: Nov 7, 2019

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Location: MIA Sls Office (MIA-SLSO) 
Additional Locations: Dallas/Ft Worth, TX
Requisition ID: 32835 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job
  • This job is a member of the Sales Agency Programs Team within the Sales Division.
  • Works on development, implementation and evaluation of private agency fare programs by coordinating with Revenue Management, Joint Business Partners, Advantage, Audit, Leisure Support Desk and Account Managers.
What you'll do
  • Manages all aspects of travel agency incentive deal creation, evaluation, delivery and execution, particularly when these programs pertain to private agency fares
  • Works in conjunction with AAdvantage, Revenue Management, Joint Business partners AADV, Leisure Support Desk and Sales Reps to design and implement industry leading remuneration programs within specified budgets
  • Evaluates and implements any tactical promotions required for performance improvement
  • Supports Sales Reps in their ongoing dealings with our Travel Agency partners in terms of contracts, data and reporting, and troubleshooting pricing
  • Works in lock-step with RM contracted pricing to ensure all filing instructions are correct
  • Works with Audits teams to ensure accurate follow-through on all agency fares
  • Manages all private agency pricing initiatives
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • High School Diploma or GED equivalency
  • Three years airline pricing experience or 3 years travel agency operations experience
  • Experience in operational pricing, corporate pricing, or contracted pricing

Preferred Qualifications- Education & Prior Job Experience

  • ATPCO and GDS expertise

Skills, Licenses & Certifications

  • Ability to communicate in technical pricing terms
  • Creative ability to drive toward consensus among customers that represents a "win" for all parties
  • Strong aptitude for problem solving, attention to detail and ability to understand complex, inter-related elements
  • Excellent analytical, interpersonal and communication skills
  • Ability to effectively working with people of varying backgrounds, skill levels and management levels, and of securing inter- and intra-departmental cooperation
  • Ability to concisely present summaries of problems, scope of analyses and recommended solutions – in both oral and written formats
  • Ability to work effectively and accurately under deadlines
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: Dallas/Ft Worth, TX
Requisition ID: 32835 

Nearest Major Market: Miami

Job Segment: Revenue Management, Sales, Finance

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