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Manager, IT Applications

Manager, IT Applications


Location: Rio West A Bldg (PHX-RWA1) 
Additional Locations: None
Requisition ID: 39031 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job
  • We’re looking for an IT leader that has a proven track record of inspiring and leading delivery organizations through transformation. Someone that has exhibited the ability to make strategic sourcing decisions, ask the right questions of technical teams, and can communicate complex technical solutions to business partners in a non-technical, yet impactful manner.
  • This job is a member of the Data Engineering and Analytics Department within the Technology Division. The role provides the vision and strategic direction for developing analytics solutions in support of the People, Cargo, Finance and B2B analytics teams.
What you'll do
  • Lead and care for team responsible for designing and developing new analytics solutions and enhancing existing solutions.
  • Responsible for the end-to-end delivery lifecycle of all solutions including architecture, development, and operational support of people and B2B analytics solutions
  • Lead, motivate and cultivate a high performing team environment
  • Drives organizational structure, process, and cultural improvements that result in rapid delivery and consistent execution of IT solutions
  • Partners with internal teams and with external vendors to manage system development and maintain system operational standards
  • Manages data engineering teams using Agile, Product, DevOps and DataOps practices to enhance operational efficiencies and accelerate delivery
  • Understand system software architecture to ensure decisions meet long term enterprise data and analytics needs.
All you'll need for success

Minimum Qualifications

  • Bachelor’s degree or equivalent work experience required in Computer Science, Information Systems Management, or related field
  • 7 years of experience with enterprise level analytics and software development
  • 2-3 years of experience leading enterprise level technology teams
  • Energetic, forward-thinking and creative individual with high ethical standards
  • Extensive knowledge of ETL, analytics and BI programming toolsets used, common data structures and algorithms and best practices.
  • Experience with Azure analytics toolsets (ADF, ADLS, Databricks) and migrations to cloud.
  • Excellent understanding of end-user needs, leading technologies, and applications
  • Proven ability to manage internal and external resources, as well as manage relationships with 3rd party providers and partners
All you'll need for success (cont.)
  • Demonstrated ability to solve, and to lead others in solving, complex analytical problems
  • Willingness to take calculated risks
  • Ability to build strong relationships across organization
  • Ability to be self-driven with a natural aptitude for engaging employees in multiple workgroups
  • Excellent verbal and written communication skills, with ability to effectively and clearly communicate a strategic vision; ability explain technical concepts to non-technical audiences
  • Believes in, promotes and embodies in daily actions the American Airlines five leadership attributes:
    • Caring - We care about all team members
    • Collaboration - We succeed as a team
    • Development - We build future leaders
    • Results - We drive to be the best
    • Future - We continually challenge the status quo
Skills, Licenses & Certifications
  • Experience in managing, supporting, and delivering 'mission-critical' projects/migrations
  • Experience working with Agile project management methodologies and tools
  • Proven ability to handle multiple projects/work streams and demands efficiently
  • Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations
  • Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments
  • Ability to thrive in a sense-of-urgency environment and leverage best practices
  • Working knowledge and experience in a technical environment
  • Experience managing financial budgets a plus
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 39031 

Nearest Major Market: Phoenix

Job Segment: Engineer, Information Systems, Developer, Manager, Computer Science, Engineering, Technology, Management

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