Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• You will play a key role in working with various stakeholders on a variety of initiatives with a focus on Inflight Dining & Service
• The Project Manager is responsible for management of and reporting on assigned projects, providing expertise to support key initiatives, identifying and solving issues, driving decisions, building project plans, and monitoring execution. In addition, this role helps develop and deliver service procedures to support onboard menu designs.
• This role is part of the Inflight Dining and Service (IDS) team within the Inflight group

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Interacts closely with Inflight, our Flight Attendant base leadership, and internal stakeholders.
• Is the owner of the Safety Management Process for Inflight Dining & Service
• Is proactive in taking initiative in identifying areas of opportunity and puts a plan in place to succeed.
• Partners with stakeholders to collaborate on content related to policies and procedures for the department.
• Supports IDS strategies and the team by project managing initiatives across functional areas, including planning, performance, and production.
• Conduct audits of catering reports and provide leadership with recommendations to address internal process inefficiencies or catering issues.
• Cross collaborates within IDS to ensure future deliverables are seamless.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree or equivalent experience/training
• 3+ years of prior experience within Inflight at airline 
• Ability and willingness to travel.

Preferred Qualifications- Education & Prior Job Experience

• Prior project management work experience, with proven collaborative success 
• Experience in airline catering operations, aircraft galleys, or Inflight.

Skills, Licenses & Certifications

• Strong knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook and Publisher
• Strong Interpersonal skills and ability to collaborate across departments.
• Ability to effectively communicate both verbally and written with all levels within the organization.
• Strong communication skills with ability to effectively interact with both frontline Flight Attendants and leaders to report issues and recommendations for improvements.
• Ability to be creative and analytical, with demonstrated problem-solving and decision-making skills.
• Ability to manage workloads with changing priorities, limited direction, and ease.
• Ability to concisely present work to internal and external parties
• Ability to organize, lead, and plan projects.
   

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.