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Specialist, New Business - Japan TYO


Please ensure you already have the legal right to live and work in Japan before submitting your application for this role.


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job


  • The Specialist, Inside Sales and New Business is responsible for generating new sales leads and contacts for American Airlines in the Asia Pacific sales division. The position is focused on building American’s book of corporate customers and growing revenue by defining, qualifying and funnelling new business leads to our New Business Team. 
    Once a new account is acquired, the warm lead will either be passed to an account management team member or stay in the pipeline of new business team, depending on its air spend volume. The role reports to the Manager Sales.
  • The role is a part of the [Japan Sales] team within our [Asia Pacific Sales] group.
What you'll do


• Locates, defines, qualifies and funnels new-business leads for negotiating and closing new business contracts
• Provides input to the design and implementation of Asia Pacific corporate contract products including but not limited to loyalty programs, forms of payment and contract offerings
• Where sales cycles are short, owns the full cycle of locating, defining, qualifying, negotiating and ultimately closing the business
• Identifies trendsetter ideas by researching industry and related events, publications and announcements
• Locates business potential by contacting potential customers, discovering and exploring opportunities
• Screens for travel-program/deal fit by analysing market strategies, competitive threats, travel needs, program/deal requirements, revenue potential and financials
• Evaluates options, resolves internal priorities and funnels new-business leads with accurate lead insights, revenue-potential estimates and recommendations
• Using SalesHub, keeps track of new business deals closed and related revenue generated against projections; uses insights to continuously learn and adapt priorities and best places to prospect for new business, working closely with local Sales Team, HDQ New Business Acquisitions Specialists and Sales Pipeline Management to share and glean insights
• Updates job knowledge by participating in educational/training opportunities; reading professional publications; maintains personal and professional networks; participates in professional organizations
• Enhances the APAC and HDQ New Business Team’s reputation as a thought-leader for business development at American by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments

All you'll need for success


Job Qualifications


• Undergraduate degree in relevant field or equivalent experience
• At least five years sales experience, ideally in business development
• Familiarity with airline and travel agency/TMC new business development will be preferred
• Enthusiasm and drive for new business development
• Sales experience with proven record of successful prospecting skills, sales planning, pipeline management, market knowledge
• Ability to effectively communicate with all levels both verbally and written
• Ability to prioritize and manage multiple concurrent projects
• Ability to work independently or as part of a team and manage projects
• Aptitude for problem solving
• Strong project management skills required
• Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
• Ability to convey value of American’s network, product and programs
• Ability to travel
• Experience working with Sales CRM Tools (e.g., Microsoft Dynamics,

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Additional Benefits: Other great benefits include our Employee Assistance Program and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Location: TYO

Job Title: Specialist, New Business - Japan TYO

Job Level: L3


Job Segment: Business Development, Telemarketing, Inside Sales, CRM, Project Manager, Sales, Technology

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